Samir Patel
Process Improvement Manager
Remote samir.patel@example.com +1 (555) 062-1042
Profile
Process improvement manager who finds friction, pilots fixes, and leaves documentation behind.
Experience
Process Improvement Manager
2020 – Present
Steadyflow Ops · Remote
- Removed three handoff delays that cut order cycle time by 1.5 days.
- Facilitated kaizen events that produced lasting SOP updates, not just sticky notes.
- Built a benefit tracker finance accepted without renegotiating every claim.
Operations Analyst
2016 – 2020
Midwest Process Co · Indianapolis, IN
- Mapped 12 core workflows and ranked them by customer impact.
Skills
Lean · Process mapping · Facilitation · Change management · Metrics · SOP design
Education
B.S. Industrial Engineering
2016
Heartland Tech University
Projects
Friction Log
Lightweight intake for recurring ops pain with owner and pilot status.