Marcus Quinn
Benefits Specialist
Remote marcus.quinn@example.com +1 (555) 065-1045
Profile
Benefits specialist who explains complex plans in language employees actually understand.
Experience
Benefits Specialist
2020 – Present
Peoplecare Desk · Remote
- Ran open enrollment for 1,800 employees with fewer than 2% ticket escalations.
- Rewrote benefits FAQs that cut repetitive Slack questions by a third.
- Partnered with brokers to fix a eligibility mismatch before it hit payroll.
HR Coordinator
2017 – 2020
Midwest People Ops · Kansas City, MO
- Supported leave tracking and vendor invoice checks.
Skills
Benefits admin · Open enrollment · HRIS · Employee communication · Vendor coordination · Compliance awareness
Education
B.S. Human Resources
2017
Heartland HR College
Projects
Benefits Plain-Language Guide
Side-by-side plan explanations with real cost examples.