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Bex Aldridge

Customer Success Sales Hybrid

Austin, TX bex.aldridge@example.com +1 (555) 221-1121

Profile

Seller who wins by making the buying process less confusing than the alternatives. Comfortable collaborating with stakeholders at Peakline Commerce, turning ambiguous requests into prioritized plans, and using Discovery, CRM hygiene, Expansion, Demo skills, Forecasting to ship outcomes that managers can measure. Prefers concise writing, honest estimates, and documentation teammates can reuse.

Experience

Customer Success Sales Hybrid 2021 – Present

Peakline Commerce · Austin, TX

  • Closed 12 expansion deals by pairing usage data with a simple mutual action plan.
  • Cleaned a stage definition that made forecast accuracy jump from 54% to 78%.
Associate Customer Success Sales Hybrid 2018 – 2021

Beaconfield Collective · Austin, TX

  • Documented recurring workflows so new hires could contribute in their first two weeks.
  • Partnered with adjacent teams to remove blockers before deadlines slipped.

Skills

Discovery · CRM hygiene · Expansion · Demo skills · Forecasting

Education

B.B.A. Marketing 2017

Lantern State College

Focus on practical projects and measurable outcomes

Projects

Deal Diary

Sample call-note template that forces next step, owner, and risk in three lines.