Theo Brooks
Customer Education Specialist
Remote theo.brooks@example.com +1 (555) 035-1095
Profile
Customer education specialist who designs courses customers finish and apply.
Experience
Customer Education Specialist
2021 – Present
Learnpath CS · Remote
- Launched a fundamentals course with 78% completion and higher feature adoption.
- Replaced long webinars with short labs learners could pause and retry.
- Measured success by behavior change, not attendance vanity metrics.
Training Coordinator
2018 – 2021
Enable Soft · Portland, OR
- Scheduled live sessions and collected feedback for product releases.
Skills
Instructional design · LMS · Writing · Assessment · Webinars · Adoption metrics
Education
B.A. Education
2018
Oregon Learning College
Projects
Lab Lesson Template
Goal, steps, success check, and common mistakes.