Selene Quintero
Healthcare Administrator
Phoenix, AZ selene.quintero@example.com +1 (555) 015-1186
Profile
Healthcare administrator who connects billing, staffing, and patient experience. Comfortable with policy, vendors, and the numbers behind a site’s week. Comfortable collaborating with stakeholders at Riverbend Clinics, turning ambiguous requests into prioritized plans, and using Practice management, Vendor management, Billing ops, Policy, Reporting to ship outcomes that managers can measure. Prefers concise writing, honest estimates, and documentation teammates can reuse.
Experience
Riverbend Clinics · Phoenix, AZ
- Led a two-site expansion while keeping denial rates below the network average.
- Renegotiated a vendor contract that saved 11% on intake software without a cutover crunch.
- Published a monthly operations letter so clinicians saw the same metrics as admin.
Greenwood Medical Group · Phoenix, AZ
- Stabilized scheduling after a system change by pairing trainers with each pod.
- Built a simple dashboard for no-shows that front desk used every afternoon.
Skills
Practice management · Vendor management · Billing ops · Policy · Reporting · Leadership
Education
Sonora Health Institute
Projects
One-page monthly brief covering access, quality, and staffing.