Iris Novak
Technical Writer
Remote iris.novak@example.com +1 (555) 082-1062
Profile
Technical writer who makes complex products feel learnable without dumbing them down.
Experience
Technical Writer
2020 – Present
Docs & Circuits · Remote
- Rewrote getting-started docs that cut support tickets on setup by 24%.
- Introduced docs-as-code reviews so engineers caught inaccuracies before publish.
- Built a style guide freelancers could follow without endless edits.
Documentation Specialist
2017 – 2020
Manual Works · Portland, OR
- Owned API reference pages for a developer platform.
Skills
Docs-as-code · API docs · Editing · Information architecture · Markdown · Developer empathy
Education
B.A. Technical Communication
2017
Oregon Writers College
Projects
Docs Style Starter
Voice, structure, and example rules for product docs.