Cole Winters
Fulfillment Operations Lead
Boise, ID cole.winters@example.com +1 (555) 002-1135 colewinters.example
Profile
Fulfillment lead who runs a floor that can absorb a sale without inventing a new process at 9 p.m. Labor plans, slotting, and a daily standup that names yesterday’s misses.
Experience
Fulfillment Operations Lead
2018 – Present
Peakline Commerce · Boise, ID
- Raised same-day ship rate from 81% to 96% during peak by resetting cutoffs and labor.
- Reslotted top 200 SKUs and cut pick travel time 17%.
- Introduced a safety huddle that reduced recordable incidents from 6 a year to 1.
Warehouse Supervisor
2013 – 2018
Snake River Fulfillment · Boise, ID
- Supervised two shifts and learned to leave a floor better than you found it.
- Owned cycle counts that finance trusted at month-end.
Skills
Warehouse ops · Labor planning · Slotting · Safety · WMS · Continuous improvement
Education
B.S. Operations Management
2013
Sawtooth College
Projects
Peak Playbook
Staffing, cutoffs, and exception handling for a sale week.