Aisha Kapoor
Operations Manager
Newark, NJ aisha.kapoor@example.com +1 (555) 018-7755
Profile
Operations manager who keeps warehouses, carriers, and customer promises in the same conversation. Uses simple visuals and daily stand-ups instead of surprise fire drills.
Experience
Operations Manager
2018 – Present
Continuum Logistics · Newark, NJ
- Improved on-time dispatch from 91% to 97% by fixing cut-off times and dock assignments.
- Built a daily exceptions board that made missing labels and late trailers visible by 8 a.m.
- Cross-trained three leads so peak season no longer depended on one scheduler.
Shift Supervisor
2014 – 2018
Stackwell Infrastructure · Newark, NJ
- Ran evening shifts covering inbound, pick, and outbound with a 20-person crew.
- Introduced a five-minute start-of-shift brief that reduced missed dock appointments.
Skills
Warehouse ops · Staffing · Process design · KPI reporting · Training · Vendor coordination
Education
B.S. Supply Chain Management
2014
Hudson College
Projects
Exceptions Board
Physical and digital board for late, missing, and blocked work.