Leah Okada
UX Designer
Toronto, ON leah.okada@example.com +1 (555) 013-5519
Profile
UX designer who starts with the job to be done, not the screen. Runs lightweight research, maps flows, and hands engineers specs they can build without a follow-up call.
Experience
UX Designer
2020 – Present
Paperkite Studio · Toronto, ON
- Redesigned onboarding so first-week activation rose 17% without adding extra steps.
- Created a component library used across web and mobile, cutting one-off UI requests.
- Ran monthly usability sessions that retired two confusing settings labels.
Product Designer
2017 – 2020
Oak & Pixel · Remote
- Mapped a claims flow that removed a dead-end screen reported in support tickets.
- Partnered with content design on error copy that told users what to do next.
Skills
Figma · User research · Prototyping · Design systems · Accessibility · Workshops
Education
B.Des. Interaction Design
2017
Northlight College of Art
Projects
Flow Cards
Printable method for mapping happy path, recovery, and empty states.